Support Center


Here you will find answers to the burning questions from single and fleet drivers

What are my insurance requirements?
FreshForce drivers require Commercial Vehicle Insurance including: Commercial General Liability: $1,000,000 per occurrence and $2,000,000 in the general...
Wed, 17 May, 2017 at 1:32 PM
What is the difference between self-delivery, shared delivery and owner operators in the FreshDispatch network?
Self-Delivery refers to Producers on FreshSpoke who have the ability to deliver their orders, either with their own equipment or through existing distrib...
Tue, 21 Mar, 2017 at 3:44 PM
What is Fresh Dispatch?
FreshDispatch is the delivery/logistics portion of the FreshSpoke Local Food Marketplace. Utilizing FreshDispatch our system (overseen by qualified logistic...
Tue, 21 Mar, 2017 at 3:46 PM
What are the requirements to be a FreshSpoke Driver?
Licence – Drivers must have a valid driver’s licence (appropriate to the size/weight of their vehicle). In addition driver’s must provide a copy of a rece...
Tue, 21 Mar, 2017 at 3:56 PM
How does FreshDispatch work?
Once Drivers have completed the application process and demonstrated they surpass the minimum requirements, we will create a driver profile in the FreshDis...
Tue, 21 Mar, 2017 at 4:05 PM
Can I deliver for other companies outside the FreshSpoke Network?
Yes, drivers are free to deliver for other clients not participating in the FreshSpoke marketplace. Drivers are expected to be available for FreshDispatch o...
Tue, 21 Mar, 2017 at 4:07 PM
How do I become a FreshSpoke driver?
Those interested in driving for FreshSpoke will need to complete an application (, provide documentation that they ...
Tue, 21 Mar, 2017 at 4:16 PM
When do drivers get paid?
Drivers are paid twice/month automatically through direct deposit for deliveries completed according to the FreshSpoke Delivery Pricing model. Drivers will ...
Tue, 21 Mar, 2017 at 4:17 PM
Can I have multiple roles in the FreshSpoke network?
Yes, many clients participate in the FreshSpoke marketplace as buyers, sellers and drivers. Separate profiles are created in the system for each role your ...
Tue, 21 Mar, 2017 at 4:20 PM