Support Center

Buyer

Answers to questions from buying wholesale foods from FreshSpoke's local food marketplace.

How much does FreshSpoke cost for buyers?
Freshspoke is totally free for wholesale buyers. You can order as often and as much as you like and pay only the producer's price and delivery (if appl...
Thu, 19 Jan, 2017 at 1:01 PM
How do I sign up as a buyer?
1. Go to www.freshspoke.com 2. Enter your location. 3. Select the buyer tab. 4. Click 'Sign Up' in the top right hand corner to create your ...
Thu, 19 Jan, 2017 at 1:00 PM
How do I search for products on FreshSpoke?
FreshSpoke provides numerous search methods and filters to make the buying process simple!  You can browse by category: Click 'Categories' o...
Thu, 19 Jan, 2017 at 1:02 PM
How do I directly contact a producer?
To find contact information for a producer go to the 'About' section of their shop profile and scroll down to the Contact section.  If you...
Thu, 19 Jan, 2017 at 1:02 PM
Why should I favorite a product or follow a shop?
FreshSpoke wants to keep you updated on shops and products that you are interested in. If you enjoy a particular product or shop, you can favourite, follo...
Thu, 19 Jan, 2017 at 1:18 PM
What are the delivery options?
At present, the options available are delivery by the producer and pick up. We will launch FreshDispatch; our shared delivery system in April 2017.  It ...
Thu, 19 Jan, 2017 at 1:19 PM
How do I favourite a product or follow a shop?
Following a shop or selecting a product as a favourite means FreshSpoke will keep you updated on those items and it makes it easier to find them when orderi...
Thu, 19 Jan, 2017 at 1:21 PM
How much does delivery cost?
All the delivery rules are set by the producer in the admin. Producers who have opted to provide delivery, set the fees and schedule along with processing t...
Thu, 19 Jan, 2017 at 1:05 PM
What if I have a question about a product?
If you have a question about a product please contact the producer directly. Check out How do I contact a farmer directly? to find out how.
Thu, 19 Jan, 2017 at 1:06 PM
What if I have a question about my account/order?
If you have a question about your account or order please contact FreshSpoke directly: E. support@freshspoke.com T. 844 48 FRESH (3.7374) 
Thu, 19 Jan, 2017 at 1:07 PM